1. Cancellation by the Customer
If you wish to cancel your booking, please notify us as soon as possible via email or phone. The following cancellation charges will apply:
- More than 7 days before the travel date: Full refund of the advance payment.
- 3 to 7 days before the travel date: 50% refund of the advance payment.
- Less than 3 days before the travel date: No refund of the advance payment.
- Same-day cancellations or no-shows: No refund will be provided.
2. Cancellation by Rajasthan Personal Driver
In the rare case that we need to cancel a booking due to unforeseen circumstances (such as natural disasters, vehicle issues, or other emergencies), we will offer:
- A full refund of the amount paid, or
- An option to reschedule the trip without any additional charges.
3. Refund Processing Timeline
Once a cancellation request is approved, refunds will be processed within 7 working days from the date of cancellation.
The refund will be credited to your original payment method (e.g., bank account, UPI, or card), depending on how the payment was made.
4. Non-Refundable Components
Please note that certain bookings involving third-party services (e.g., hotels, special permits, activities) may be non-refundable. We will inform you of such conditions at the time of booking.
5. Rescheduling Policy
If you wish to reschedule your trip instead of cancelling, we will do our best to accommodate the changes without any extra cost, provided we are informed at least 72 hours in advance.
6. Contact for Cancellation or Refund Requests
To cancel or reschedule your trip, or to request a refund, please contact us:
